Your CAPTCHA is freaking horrible and your audio version is even worse. WTF? I've only had my hotmail account for about a decade now. One would think that, in all this time of using it as my login for my other Microsoft services, that I'd, somehow, be "confirmed" by now. Presenting me with a CAPTCHA that, by the standards of 99% of the other CAPTCHAs I've ever used is illegible, doesn't make me want to use your garbage services more than necessary. And, somehow, you managed to make the audio version even less useful than the visual one (other than fat-fingering, I've never had to enter a CAPTCHA string more than twice; yours took nine freaking times).
Sincerely,
Another unhappy customer
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