This Is Why We Hate You

UHC is a righteous pain in the dick:

UHC, like more and more health insurance companies, has their own, mail-order pharmacy service. In the yearly open enrollment, we're issued a warning about coverage of maintenance-medications: "UHC may choose not to cover maintenance-medications that are not procured through their mail-order service". Like a good little boy, at my last yearly checkup, I had my doctor write all my scripts as one-year, mail-order scripts so I could have UHC's mail-order service take care of them. That was January of 2019.

Fast-forward to yesterday. I get an email from the prescription mail-order service telling me that my next order is being cancelled: my script had expired and they couldn't contact the prescriber to get my script extended.

Couple things, here: 1) my current script, written in the second half of January 2019, is actually good through February of 2020; 2) my doctor will write early script, but charges a fee to do so; 3) because my insurer's pharmacy won't pay that fee, the doctor won't extend my prescription; 4) all of this is only a problem because there's a 1-2 month gap between when my on-file script ends and the period that my insurer's pharmacy is filling for.

So, now, I'm probably going to have to pay a non-office prescribing fee because my UHC's in house pharmacy is full of idiots (causing a 12-month set of prescriptions to effectively be a 9-month set of prescriptions) ...meaning I potentially end up with a medication gap for epilepsy medications as well as leaving me on the hook for to cover an early prescribing fee.

UHC: This is why people hate you and the rest of your cabal.