Monday, August 9, 2010

Q&A Instead of "Real" Search?

So, FaceBook is coming up with a Q&A "service". It's going to be a zero-privacy, zero-filters proposition. Basically, anyone can ask, anyone can answer and there's not much you can do about it. Intentional anarchy. Well ...with one exception: it won't be indexable by search engines. Speculation being that this is a shot over the bow of Google with the hopes being that it would be a "first stop" for people that have questions. That people would hit FB Q&A, get their answers and not have to go the next step to Google (et. al.) and FB could reap the advertising rewards.

Now, I've used a lot of forums over the years. Some were truly designed to be help-oriented. But, generally, the first responses given - particularly in tech circles - were of the form, "did you RTFM" and/or "did you Google it"? So, clearly, there's plenty of people that either can't be bothered to do research on their own or are willing to wait for answers rather than finding them on their own. I guess this is part of why KGB was born (haven't seen commercials recently, but their website's still there, so, they're probably still around). Granted, useful answers can be found - particularly if you display a level of clue in the asking of your questions. But, if you've got clue enough to ask your questions well, you frequently aren't going to be use a simple Q&A site.

I've also used a few, more entertainment-oriented Q&A sites. They were always a mixed-bag, however.

One of my favorites was Wis.DM (RIP). It was a lot of fun. I still don't know whether its creators intended for it to be serious or not. Not sure anyone that those who became regular users saw it as a site for serious answers - mostly it seemed to just a way of initiating discussions (and flame wars - made me miss Usenet, sometimes). Unfortunately, it died. It's users scattered to the four winds, but many stayed in touch (a few of my FaceBook friends I know only from Wis.DM). Some found homes on new Q&A sites - some making their own in an attempt to recapture some of the magic that had been the Wis.DM experiment.

I've tried a few other sites, since then. Unfortunately, for what I was looking for - semi-interactive entertainment - they were too serious or so pointlessly stupid as to be unbearable. The first place the Wis.DM crowd fled to was Fluther. Unfortunately, it was very restrictive - particularly for someone, like me, who likes to post a lot. Worse, Fluther's community and moderators didn't react terribly well to the recreational questioners that flooded in when Wis.DM died. However, they apparently have a niche and they're doing well enough, these days.

Google once tried a Q&A service, but it was kind of a bust. They shuttered it at least four years ago. 

Yahoo still has their Q&A site. My primary experience of it is through sites like YahooAnswerFail.com. It didn't have the social aspects that Wis.DM did and tended to have lower utility than Usenet did. So, for people like me, though, the lampoon sites that have more value than the actual. They act to distill the most humorous aspects of the site into convenient, easy to find morsels.

I just don't see that FB Q&A is apt to be any better than Yahoo answers. We already have a couple FaceBook humor distillers (e.g. FailBook and LameBook). Do we really need an FBQnAfail.Com site? The world can always use more humor, I suppose.

Oh well. Should all be interesting to see how it all plays out.

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